Support / Contact
Talk to SnowLabs.
Questions about setup, product access or a future purchase? The public support route is the Snow Labs Discord.
Start with the right place.
Join the server, then open #support-tickets. You can ask a question before buying. For licence, delivery or billing help, include the product, term and official order reference in a private ticket.
Do not post a licence key, payment information or personal account details in a public channel. Staff will not ask you to pay through a direct message.
Checkout is closed. There is no payment to complete on this website and no active Buy button. The Snow Labs Discord will announce when purchases are available.
Need a hand?
Join the Snow Labs Discord and use #support-tickets for product, licence and billing questions. Keep keys and payment details out of public channels.
Snowload setup
- Join Snow Labs and open the verified #downloads-setup post.
- Download the single SnowLabsHub.exe file. It is portable, requires no installer and is currently unsigned.
- Open Snowload, enter or link a key for the matching product, and follow the licence prompts.
- If activation, download or launch fails, open a private support ticket.
The free launcher has been posted and checksum checked. The full customer activation and run path is still under validation, which is one reason sales remain closed.